Lethbridge ICA Service Fair

Next Service Fair

Tuesday, November 10, 2026

Opening Ceremony: 9:00 am | Service Fair: 10:00 am- 3:30 pm

Lethbridge & District Trade & Convention Centre

What is the Lethbridge ICA Service Fair?

The Lethbridge ICA Service Fair is an annual day for ICA Trained System Navigators and Service Providers in the community to gather and learn about resources and referral pathways in the community.

The annual event is dedicated to the development of System Navigators and features various activities designed to build their capacity. It aims to acheive this through several components:

Opening Ceremonies

The Service Fair begins with an event featuring cultural activities organized and led by the Blackfoot Resource Hub, information and updates from the City of Lethbridge - Community & Social Development, as well as a short presentation from the ICA Systems Lead on the annual acheivements, changes and future plans for the Lethbridge ICA System

Resource Tables

Throughout the day, local non-profit service providers will have the chance to share information about their programs and services, as well as have their staff and volunteers learn about other organizations through a trade show style resource fair. All booths are staffed by individuals able to answer questions about the organizations programs and services as well as how to make referrals

Presentations

Located in conference rooms at the venue, professional developemt presentations on a variety of topics identified by the Lethbridge ICA Community of Practice are made available for the attendees. A schedule of presentations is made available in the weeks leading up to the event and includes information on the topics for the presentations as well as whether they are relevant to System Navigators, Supervisors or Organization Leadership

Community Feedback

One of the spaces at the event is dedicated to roundtable conversations to connect and explore opportunities with other attendees or provide feedback to inform the ongoing development and improvement of the system through solution focused facilitated conversations. Any and all attendees are welcome to drop-in and provide their thoguhts and insights

Note: While there are many service providers on hand throughout the Service Fair, this is NOT a day for individuals seeking support to attend. The event is aimed towards the System Navigators and Service Providers in order to give space for the ongoing development and improvement of the Lethbridge ICA System.

Attending as A System Navigator

The Service Fair is open to all staff and system navigators with activities catered to the level that the staff member works at. This includes activities and sessions designed for:

  • Tier 1 & 2 System Navigators

  • Team Leads & Program Supervisors

  • Executive & Organizational Leadership

While all staff at organizations are welcome to attend, it is reccomended that individuals understand the work of the Lethbridge ICA System by attending Tier 1 or Tier 2 System Navigator Training prior to the Service Fair.

For System Navigators, the Service Fair offers a day to:

  • Learn about resources and service providers in the community

  • Meet staff at other service providers, gather resources and ask questions about referrals

  • Attend presentations on a variety of topics

  • Provide feedback on trends, barriers and gaps affecting individuals in the community

  • Suggest ideas to address prevalent issues in the community

Staff are welcome to attend as much or as little of the event as they are able to do to work within the time that they might have available.

Register for the Service Fair as an Attendee

While attendees are welcome to attend the day as they are able to, we kindly request that folks interested in attending register for the event to help provide event planners, service providers and presenters with an idea of how many people will be in attendance.

Registering also has the benefit of allowing you to recieve a calendar invite for the Service Fair, as well as reminders for the event and information on the schedule for the day as the final details are confirmed.

When registering, you will be asked for your:

  • Name

  • Organization/Group

  • Role in the Organization

  • Level of Lethbridge ICA Training Completed

The deadline to register for the 2026 Service Fair is October 16, 2026

Click Here to Register as an Attendee

Attending as a Service Providers

For Non-Profit Service Providers, the Service Fair offers an opportunity to set-up a booth to:

  • Explain how to make referrals to their organization

  • Share information on the programs and services that they offer

  • Build connections and introduce system navigators to key staff members

  • Answer questions from System Navigators throughout the community

The Service Fair also gives Service Providers a chance for dedicated opportunity for professional development for staff throughout the day in a casual setting that allows for them to attend around programming at your organization.

Register for the Service Fair for your Organization

Service Providers seeking to have a table at the Service Fair need to register to request a space at the event. While space is limited, every effort will be made to accomodate and ensure space for service providers.

Service Providers registering for a table at the Service Fair will be expected to:

  • Have staff/volunteers at the table who are able to answer questions about your organization throughout the entirety of the event

  • Provide materials to attendees about programs and services that may be offered

  • Ensure that the resource table is set-up prior to the Opening Ceremony at 9am

  • Provide a organizational logo and short blurb on the individuals served by your organization

  • Provide post-event feedback to improve future events

Filling out the registration form is not a guarantee of a resource table. Registrants will recieve confirmation of their table and additional information on/before October 20, 2026. Priority will be given to non-profit service providers over services that operate as a business, as well as those that have staff/volunteers trained as System Navigators or attended Community of Practice Meetings. Due to capacity, there is a limit of one resource table per organization.

When registering, you will be asked for your:

  • Name of Contact Person

  • Organization/Group

  • Populations/Clients Served

  • Approximate Number of Tier 1 Trained Staff/Volunteers

  • Approximate Number of Tier 2 Trained Staff/Volunteers

The deadline to register for a Resource Table at the 2026 Service Fair is October 9, 2026

Click Here to Register Your Organization

Frequently Asked Questions

Is There a Limit to how many staff/volunteers can attend?

There is no limit to how many staff can attend. It is requested that all staff attending for any portion of the service register online by the deadline to help with planning for the event, and give infromation on the number of attendees to presenters and organizations providing resources.

IS LUNCH Provided?

While light refreshements (coffee, tea and water) are available throughout the day, lunch is no longer provided due to the increasingly complexity of dietary restrictions. Staff and volunteers are more than welcome to bring their own food and drink to the event to meet their unique needs.

What organizations are invited to the event?

Recognizing that the differences between organizations in our community are nearly as diverse as the differences between individuals seeking support, all organizations who support individuals are welcome to attend and provide information about their services. This can result in organizations being present that have different cultural, religous or political views than you might have. We ask all attendees to recognize that while an organization might not be who we would reach out to, that there are individuals in our community who feel genuinely safe, seen and supported by that organization. It is for this reason that all service providers in our community are invited.

Can I bring an individual looking for support to the Event?

No. We ask that individuals seeking support reach out to resources in the community, and do not attend the Service Fair. Navigators are available in the community throughout the duration of the Service Fair including through the Community LINKS. The Community LINKS Support Navigators can be contacted in-person at the Lethbridge Public Library, by phone at 403.328.5465 or through email at communitylinks@cmhalethbridge.ca